A private network for small businesses
Consumers can rate Businesses,
but we have no way to rate them.
Vouchback is the private network where small businesses share structured ratings of the clients they've worked with — so you know what you're walking into before you sign the contract.
Phone subject
Jane S.
…5309 · 3 reviews on file
Paid on time
2.0/5
Communication
3.3/5
Would rehire
0%
Scope issues
67%
Lookup
Look up before you sign.
Search by phone or email. If anyone in the network has worked with them, you see the aggregate ratings and per-review notes — anonymous, but specific.
Jane S.
…5309 · 3 reviews
Contribute
One honest review is the entry fee.
Structured fields — payment, communication, would-rehire, missed appointments. 500-char fact-only notes. No paragraphs of frustration.
New review
What a profile looks like
Specific. Structured.
Anonymous.
Reviews aren't paragraphs of frustration. They're ratings plus a short factual line. Here's what the network shows you when you open a subject.
Phone subject
Jane S.
…5309 · 3 reviews from 3 verified businesses
Paid on time
2.0/5
Communication
3.3/5
Would rehire
0%
Scope issues
67%
All reviews
Anonymous review
Apr 14, 2026Paid 2/5 · Comms 3/5 · Would NOT rehire · 2 missed appts · paid 21d late
Booked 4 sessions, rescheduled 3. Paid invoice 21 days after due date, after two reminders.
Anonymous review
Feb 02, 2026Paid 1/5 · Comms 4/5 · Would NOT rehire · scope issues · paid 35d late
Asked for two additional deliverables outside the SOW without adjusting fee. Final invoice settled 35 days late.
Anonymous review
Nov 18, 2025Paid 3/5 · Comms 3/5 · Would NOT rehire · 1 missed appt
Pleasant in conversation but missed scheduled walkthrough. Net-15 paid on day 30.
How it works
Four steps from sign-up to safer bookings.
Create a business account
Drop your email and business name. Magic-link sign-in — no passwords. Your business name is never displayed publicly next to your reviews.
Leave one honest review
Pick a past client. Fill in the structured ratings: payment, communication, would-rehire, missed appointments. Add a short factual note. That's your entry fee.
Look up the next booking
Search by phone, email, or first-name-plus-initial. If anyone in the network has worked with them, you see aggregate ratings and the per-review breakdown.
Decide before you sign
Take the deposit you actually need. Decline the gig. Or take the job knowing what to watch for. The point isn't blacklisting — it's pricing in the risk.
Who it's for
Built for any business that
deals with customers.
Different trades, same patterns. If you have a calendar, an invoice, or a deposit on the line — Vouchback is for you.
Contractors & home services
Plumbers, electricians, roofers, HVAC, lawn care. Check whether the homeowner asking for a quote tomorrow paid the last three contractors.
Auto trades
Detailers, mechanics, body shops, tire shops. The customer who booked a $400 detail and ghosted has done it before.
Freelancers & studios
Designers, devs, writers, video editors. Find out if the 'quick project' client is the one who ghosted three other freelancers.
Wedding & event vendors
Photographers, planners, florists, DJs, caterers. High-stakes, deposit-driven work where one bad client costs a weekend's revenue.
Salons & personal services
Hair, lashes, nails, massage, tattoo, esthetics, fitness, tutors. Quantify no-show rates so you can charge the deposits you actually need.
Landlords & PMs
Independent landlords vetting a tenant who's already been on someone else's lease. Complements legal screening — doesn't replace it.
B2B suppliers
Manufacturers, agencies, fractional providers, wholesalers. See who's slow-paid the network before you extend net-30 terms.
Anyone with customers
Pet groomers, movers, dog trainers, junk removal, locksmiths, party rentals. If a customer can book, ghost, or pay you — they belong here.
Trust & safety
Built so it can't become
a flame war.
"A site where anyone can post anything about anyone" is a lawsuit waiting to happen. Vouchback is designed specifically to not be that.
Format
Structured fields
Same handful of questions, every time. Notes max 500 chars, criminal-accusation words rejected.
Identity
No full names
Reviewed parties identified by salted hash of phone or email plus optional 'Jane S.' Full last names refused by API.
Access
Verified businesses
Only business accounts can post. Every review tied internally to a business and a user, even though readers see anonymous.
Recourse
Appeal process
Listed parties can request review. Reviews that violate the rules come down. Reviews that are simply unflattering stay up.
Quality
Contribute to read
You can't read until you've written. Keeps the dataset composed of practitioners — not researchers, journalists, or the subjects themselves.
Coverage
Built to support
hundreds of cities.
Early access is rolling out by region as the network reaches critical mass. Sign up now and you're in the queue for your area.
Pricing
Free while we're building
the network.
Paid tiers come once the dataset in your region is actually useful. We'll tell you well in advance — and you can stop posting if you don't want to pay.
Early access
while we're building
The current network. Contribute one review of a past client and start looking up the next one.
- Unlimited lookups after one review
- Structured review form
- Aggregate ratings + per-review notes
- Anonymous to readers
- Appeal process for the reviewed
Pro
when your region activates
For businesses that look up clients every week. Pricing announced when your area reaches critical mass.
- Everything in Early access
- Saved lookup history
- Region-wide caution alerts
- Priority appeal handling
- CSV export of your reviews
Teams
when your region activates
For shops with multiple booking staff. Shared review log, central billing, role-based access.
- Everything in Pro
- Multiple seats per business
- Shared subject watchlists
- Admin role controls
- Centralized billing
No credit card required during early access. Cancel any time after paid tiers launch.
Common questions
Things people ask before they sign up.
What if someone leaves a bad review of me?
If a customer who's also a Vouchback member reviewed your business, you'd be on the other side of this network. We're not currently built for B-to-C — only businesses reviewing customers. If that ever changes, you'll see it on the roadmap before it ships.
Why are reviewers anonymous?
Because retaliation is real. Anyone willing to publicly tank a customer's ability to book service is also exposed to a phone-call campaign or worse. Anonymity in public + accountability in the database is the same model big platforms use for whistleblowing.
Is this even legal?
Truthful, factual reviews of business transactions are protected speech in the US. The structured-only model, the no-full-names rule, and the appeal process exist specifically to keep what gets posted on the right side of that line. None of which is legal advice — get your own lawyer before you do anything serious with this product.
How do you verify businesses?
Today: invitation plus manual review. Before public launch we'll require either a verified website domain (email TLD matches business URL), a posted verification token at /.well-known, or a manual human check. Verification status is visible on every account.
Can I delete my account / data?
Yes. Deleting your account cascades to every review you posted. Reviewed parties don't have an account here, but they can request review of their listing under the content rules.
What does it cost?
Free while we're building the network. Pricing comes once the dataset in your region is actually useful to look up against. We'll tell you well in advance and you can stop posting if you don't want to pay.
Stop dealing with the same
bad customer twice.
One honest review of a past client is the entry fee. After that, the network is yours.